Typequick Frequently Asked Questions and Support

This is the place to be when you need help with any Typequick product. We're here to support you at every step, from purchasing, installing or using our products.

You can also find useful documentation in our resources section.

Frequently Asked Questions

Review our frequently asked questions to find out more about buying, installing and using Typequick products or our online free typing test.

Purchasing Typequick products

Review these important FAQs when buying Typequick products.

  • What can I do if I purchased the wrong Typequick product by mistake?

    The best thing to do it to give us a call in our office hours between 9.00am to 5.00pm Monday to Friday or send an email to このメールアドレスは、スパムロボットから保護されています。アドレスを確認するにはJavaScriptを有効にしてください advising us of your request. Please include your name and transaction ID. We will respond to you by the next business day.

  • Can I extend my Typequick subscription?

    When your Typequick subscription has expired. A message in the login webpage will allow you to extend your subscription for an additional 6 months for $10 + GST.

  • Typequick Professional Course Overview

    Typequick Professional is a comprehensive typing tutor, featuring ten easy and interesting lessons to learn to type. Then extend and consolidate your keyboarding expertise with five additional courses to increase your speed, accuracy, keypad and punctuation typing skills.

    Keyboard Lessons

    This course teaches the correct finger positioning and associated keys of the alphabetic/numeric keyboard in ten stuctured lessons. This is your starting point to touch typing!

    Lessons 1 - 6 teach the letters of the alphabet in upper and lower case. Each one begins by introducing the new keys with finger placement exercises. Illustrations and simulations on your computer screen show you the correct finger usage for each key. Each self-paced lesson builds on the skills learned in the previous lessons and at each step you are encouraged and motivated to continue. The program alternates between speed practise and accuracy lessons to improve your skills in both areas.

    Lessons 7 - 8 teach you how to use the number keys. These are the keys on the top row of the keyboard.

    Lessons 9 - 10 focus on building your speed and accuracy.

    Each lesson has three parts. In parts A and B you learn new keys and combine them with previously learned letters. Part C is a consolidation lesson where all keys learnt so far are combined and presented in sentences and longer paragraphs. You will receive a progress report at the end of each lesson part.
    Speed Challenge You can choose from six lessons designed to increase speed. The emphasis is on speed so don't worry about mistakes, just type as fast as you can.
    Accuracy Challenge Doing this course, you will copy-type text that is designed to keep you interested while having to press the correct key to progress.
    Advanced Challenge You can choose from seven lessons designed to improve accuracy. The emphasis is on accuracy so the correct letter must be typed to advance.
    Punctuation Challenge Teaches the most commonly used punctuation keys.
    Keypad Lessons Teaches the number pad for data entry in three easy lessons.

    Settings

    Typequick offers several settings to customise your learning experience. Features such as target speed, fonts, colours, audio preferences, whether one or two spaces are used after a full stop or period and the type of keyboard being used. Settings are not available in the trial lesson.

    Reports

    You will be given a detailed progress report in graph form showing the speed and accuracy achieved for each letter at the end of each lesson part. Youll see as in the example below, the speed and accuracy achieved for each key.

    Typequick Professional Reporting

    The Speed and Error % for each of the keys are shown as bars in the chart. The Goal Speed and Average Speed are shown as lines. Its a great way to see which lessons you may need to repeat. Any keys covered in other lessons you have completed are also included in the last results shown.

  • Typequick for Students Course Overview

    Typequick for Students is a comprehensive typing tutor, starting with ten easy and interesting lessons to learn to type. Then extend and consolidate your keyboarding expertise with five additional courses to increase your speed, accuracy, keypad and punctuation typing skills.

    Find the Keys The first part of the Adventure where you will master the keys. You will be typing quickly and properly by the time you reach the Kingdom of Eaz. This course teaches correct finger positioning and associated keys of the alpha/numeric keyboard in ten structured lessons. This is the default course and is the recommended starting point.
    Royal Challenge This course will build your speed and accuracy. Wise Fella will give you challenges which will take Kewala into the wild to catch the ten finger speed master. This is only for you if you have found the Kingdom of Eaz or you can already type without looking at the keyboard. The lesson parts in Royal Challenge alternate between improving your speed and improving your accuracy. The speed challenges are designed to help you reach your touch typing/keyboarding goal and will not stop you if you make a mistake. The accuracy challenges are designed to improve your accuracy and make you press the correct key to continue with the challenge.
    Royal Challenge 2 The course is similar to the Royal Challenge except the text is more formal.
    Punctuation Course Teaches the most commonly used punctuation keys.
    Keypad Lessons Teaches the number pad for data entry in three easy lessons.
    The Planets A series of quite long lessons providing practice in speed and accuracy. The text and images used cover a range of interesting information on the planets and moons in our solar system.
    Australian Animals A series of shorter lessons providing accuracy revision. The text and images describe popular and exotic Australian animals.
    Metals A series of shorter lessons providing accuracy revision. The text and images are related to five different commonly found metals.
    The Senses A series of shorter lessons providing accuracy revision. The text and images describe certain characteristics of the five primary senses of human beings.
    Mouse Course An introduction to the computer mouse. The course teaches all the basic functions of the mouse. and terminology associated with it.

    Each lesson is made up of three parts. Parts A and B teach new letters and combine them with the home keys and previously learnt letters. Part C is a consolidation lesson where all letters learnt so far are combined and presented in sentences and sometimes in longer paragraphs. These exercises are designed to build your skill level and confidence.

    Settings

    Typequick offers several settings to customise your learning experience. Features such as target speed, fonts, colours, audio preferences, whether one or two spaces are used after a full stop or period and the type of keyboard being used.

    Reports

    Typequick provides a detailed progress report in graph form showing the speed and accuracy achieved for each letter at the end of each lesson part. Youll see as in the example below, the speed and accuracy achieved for each key.

    Typequick for Students Reports

    The Speed and Error % for each of the keys are shown as bars in the chart. The Goal Speed and Average Speed are shown as lines. Its a great way to see with which lessons you may need to repeat. Any keys covered in other lessons you have completed are also included in the last results shown.

  • How do I purchase a Typequick product for home use?

    Choose either Typequick Professional or Typequick for Students in the buy section which is found on the right hand side of every page and select the language you want to use in the first dropdown list, then select your Package/Media type in the second dropdown list. Click on "Buy Now" to complete your payment details. After the payment is approved your order will be processed.

  • Testimonials from other Typequick users

    Typequick has trained over 6 millions users to touch-type. This is what some of our customers have to say about learning to type with Typequick.

    "I used to say I could type as fast as I think but, now I can touch-type, I can think faster."

    Law Society Journal

    "A young Cambodian friend has gone from eight wpm to 39 wpm. This has greatly improved her employment prospects on return to Phnom Penh and has also considerably improved her English vocabulary. I believe the skills, speed and accuracy gained from doing this course may well have changed the future direction of Miss Neak's whole life."

    UNICEF, Denmark

    "Touch-typing has enabled me, a Triage Nurse, to collect case histories quicker and more accurately"

    Hornsby Hopsital

    "It's a great course. The skill of touch-typing has liberated me from the fear of writing which afflicts every dyslexic."

    Alotau

    "In a short two-month period, I achieved a remarkable 54 wpm with 98%, touch-typing for the first time after failing many times with other touch-typing programs."

    Sam Lambropoulos, South Melbourne

    "I didn't think it would be so easy to learn to touch-type. I wish I had discovered Typequick before the age of 48!"

    Beauty Point, NSW

    "Both my mother, who is 69, and I have completed the course. She had never used a typewriter before, but now, she uses the PC to write to all her friends."

    Tasmania

    "I enjoyed the Typequick course and feel proud as I sit here typing away at 49 wpm on my computer, but most of all, I feel a great boost to my confidence and ability."
    続きを読む...

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  • Your Typequick Online Licence Agreement

    Your purchase and usage of Typequick Online is subject to the Typequick Online Licence Agreement.

Learning Keyboarding

More information about learning how to touch type, efficiently and effectively.

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Typequick online typing test

Try our free online typing test to assess your typing skills today.

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Installing Typequick

  • Additional Licence Keys

    • Licence Keys are used to run TYPEQUICK Vs 14 courses. If a licence key is not entered when prompted, the course will run in Evaluation mode. This allows any user to view the Introductory lessons and Lesson 1a.

    A licence key can be used to:

    • activate a course after evaluation
    • activate a newly installed course
    • add additional users to a course
    • use the course on a different machine
    • use a different course

    Activate Licence Keys

    Each Typequick licence key must be activated before the full product can be used. The program will prompt you if this is required. It is a simple process and can be done via the Typequick program. For detailed instructions click on appropriate option below.

    Activating your licence key automatically using Internet access

    Activating your licence key manually by contacting Typequick Head Office during office hours

    Purchasing Additional Licences

    If you have an existing Typequick licence you can purchase additional licences and add them to the database without additional software. Contact Typequick to purchase additional licence keys. Quote your original Typequick licence key if you have one.

    Review our instructions on how to add additional licences.

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Troubleshooting Typequick

Having troubles? Check these FAQs for assistance.

  • How do I login to the Typequick Online course?

    You can login from the Typequick Online login page accessed from the link near the top right corner of the Typequick website home page. You will need a Username and Password to login. These are created as part of the purchase process (see How do I a get Username and Password).

  • How do I get a Username and Password for the online course?

    Choose either Typequick Professional or Typequick for Students in the buy section which is found on the right hand side of every page and select the language you want to use in the first dropdown list, and choose "Typequick Online" in the second dropdown list. Click on "Buy Now" to complete your payment details. After the payment is approved you will receive an email which tells you how to create your Username and Password. Once your Username and Password are created you will receive an email with a confirmation (for your records) and then you can login from the Typequick Online login accessed from the link near the top right corner of the Typequick website home page.

  • Error Message: No such Login or Password

    Check your login details in the email you received when you created your Username and Password. If you have lost that email but can remember your Username but not your Password choose the "Forgot your Password?" link on the login page to start the process to get Typequick to resend your login details to your email account. If you can't remember your Username but still have the email received after purchasing, you can enter the transaction ID and we will find the Username and Password attached to the transaction ID and email them back to you.

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  • Nothing happens when I put the USB into the computer?


    This can mean one of two things.

    1. Your computer has a faulty USB port

    2. The Typequick USB thumb drive is faulty

    Computers/laptops are manufactured with multiple USB ports. Take the Typequick USB thumb drive out of the current port and insert it into another port. If nothing happens, the Typequick USB thumb drive is faulty. Contact Typequick Support to troubleshoot the issue.

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General FAQs

Other FAQs that you may find helpful.

  • Quick Link to Typequick

    Add a button to your website to enable students to easily access Typequick Online from anywhere.

    Learn to Touch Type : Typequick Login

    <a href="http://www.typequick.com" title="Learn to Touch Type Tutor: Typequick Login"> <img src="http://www.typequick.com.au/images/stories/typequick learn to touch type tutor.png" alt="Learn to Touch Type : Typequick Login" /></a>

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  • Typing Games: Kids Learn to Type Lessons

    Typequick: Typing Games with KewalaKids learn to type lessons make learning fun. Also known as Kewala's Amazing Keyboard Adventure, Typequick for Students is a combination of clever commentary, thousands of animations, 20 delightful characters and an array of sounds that make these kids learn to type lessons a series of totally absorbing typing games rather than unwelcome "lessons."
    続きを読む...

If you can not find the answer you are seeking then contact us by email with:

  • your licence key or CD/disk serial number;
  • a detailed description to the problem you have encountered;
  • the exact error message that appears on your screen; and
  • details of your PC and operating system.